curve screen by laser shot with solider in front of it
cops using simulator by laser shot
SOFTWARE

Laser Shot offers an expansive software library that includes titles for all ages and skill levels. 

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weapons and accessories

Build unforgettable muscle memory with high-fidelity training firearms with realistic form, fit, and function.

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SIMULATORS

Laser Shot offers an expansive software library that includes titles for all ages and skill levels. 

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online store coming soon

Address: 4214 Bluebonnet Dr. Stafford, TX 77477
Phone: +1-281-240-1122
Fax: +1-281-240-8241
Toll Free: +1-866-365-7468

FAQs

Discover answers to your questions about Laser Shot Simulations in our FAQs. Learn more about our cutting-edge training solutions, virtual shooting ranges, and how we revolutionize professional development through advanced simulation technologies.

GENERAL
What do I do if my gun is double firing during a simulation?

The reason your gun is double firing is because of a change in environmental light. You will need to recalibrate the camera with the environment in which you will be using the Laser Shot System.

 
What do I do if my product is damaged during shipping?

Call our customer service department immediately with a detailed description of the damage that occurred. You will be issued a Return Merchandise Authorization number to apply on to the outside of the box and we will have it shipped back to our corporate office to be examined.  The product will be call tagged if within 30 days of the shipping date.

 
Minimum Requirements (Live-Fire System)
Camera:LVF, Phoenix
Power Supply:Appropriate supply for camera (do not use an unapproved power supply)
USB:Standard (LFV), mini-USB (Pheonix)
Projector:A minimum of 2000 ANSI lumens
LUCAS Key:USB security key (only ONE LUCAS key is needed per Laser Shot System)
Projector Screen:Viewing area of no larger than 7.5' x 10'
Ammunition:Full metal jacket ball ammunition is recommended for the best performance of the system
 
Minimum Requirements (Laser System)
Camera:Falcon, Hawk, Eagle
Lens:Standard is 2.3mm lens
USB:Standard (Hawk, Eagle), mini-USB (Falcon)
Projector:A minimum of 2000 ANSI Lumens
LUCAS key:USB security key (only ONE LUCAS key is needed per Laser Shot System)
Projector Screen:Viewing area of no larger than 7.5' x 10'
Laser Guns:laser guns from Laser Shot with the designation of shooter 1-4 or Visible Red laser gun
* IR Filter:* IF IR laser guns are used
What is the ideal distance to setup my projector and camera?

The best optimal distance for our system is anywhere from 18in (SIMrange) to 12ft for the projector and camera.

Everything is connected correctly but I don't see a projected image.
  1. On the projector there is a button that says 'input'. This is so you can connect other media devices to the projector. Sometimes this button can get pressed on accident and effect the projected image.
  2. Cycle through the different options until 'Detecting....RGB 1 or Computer 1' comes across.

Note: The VGA connector should be plugged into the back of the projector where is says 'RGB 1 or Computer 1'.

HARDWARE
Can a DLP projector be used with the system?

Some of our systems can be used with a DLP projector; however, the settings may need to be adjusted to lessen the brightness.

 
What do I do if my gun is double firing during a simulation?

The reason your gun is double firing is because of a change in environmental light. You will need to recalibrate the camera with the environment in which you will be using the Laser Shot System.

 
My projector is alerting me that the air filter needs to be cleaned. What do I need to do?
  1. Remove the air filter from the projector. Clean the air filter of any dust and particles and replace the air filter into the projector.
  2. You must reset the filter timer on your projector. You can reset the timer from the projector menu accessed from the buttons on top of your projector. Navigate to Filter Timer
  3. Hold down the right cursor key on the top of your projector for approximately 5 seconds. Select Reset and your time will reset itself to 0 hours.
When calibrating my camera I get a light calibration error.

This usually means that there is too much ambient lighting in the area the system is setup in. In order to fix this please do your best to eliminate all unnecessary lighting and above all no sunlight. Sunlight makes it almost impossible to calibrate the camera and use the system.

What is the ideal distance to setup my projector and camera?

The best optimal distance for our system is anywhere from 18in (SIMrange) to 12ft for the projector and camera.

SOFTWARE
My programs will not load. What do I need to do?

Make sure that all of your drivers are current on the computer. If you are still having problems, contact our tech support department.