{"id":19,"date":"2025-02-12T06:13:09","date_gmt":"2025-02-12T06:13:09","guid":{"rendered":"https:\/\/lasershot.com\/dev\/?page_id=19"},"modified":"2026-03-24T12:45:28","modified_gmt":"2026-03-24T12:45:28","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/lasershot.com\/dev\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>CONTACT US<\/h2>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><i>Laser Shot is<\/i>\u00a0a global leader and has remained committed to developing the most realistic and practical firearms simulators, crew training simulators, and live fire facilities available to the government and public. Laser Shot offers progressive training solutions for all skill levels while focusing on the core principle of \u201ctrain as you fight\u201d and being adaptable to individual customer needs. Our training solutions augment existing programs with safe alternatives, technologically advanced simulations for immersive training, or cutting-edge live-fire range facilities.<\/p>\n<p>Call us at<strong>\u00a0<em>(281) 240-1222 <\/em><\/strong>\u00a0today to speak with a sales rep, or fill out the online inquiry form, and we\u2019ll get back to you right away.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><form class=\"w-form  layout_ver for_cform us_form_1\" autocomplete=\"off\" action=\"https:\/\/lasershot.com\/dev\/dev\/wp-json\/wp\/v2\/pages\/19\" method=\"post\"><div class=\"w-form-h\"><div class=\"w-form-row for_text has_label required\">\r\n\t\t\t<div class=\"w-form-row-label\">\r\n\t\t\t<span>First and Last Name *<\/span>\r\n\t\t<\/div>\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"First and Last Name\" type=\"text\" name=\"us_form_1_text_1\" value placeholder data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email has_label required\">\r\n\t\t\t<div class=\"w-form-row-label\">\r\n\t\t\t<span>Email *<\/span>\r\n\t\t<\/div>\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Email\" type=\"email\" name=\"us_form_1_email_1\" value placeholder data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Please enter a valid email address.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text has_label\">\r\n\t\t\t<div class=\"w-form-row-label\">\r\n\t\t\t<span>Phone Number<\/span>\r\n\t\t<\/div>\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Phone Number\" inputmode=\"numeric\" type=\"text\" name=\"us_form_1_text_2\" value placeholder\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_select has_label\">\r\n\t\t\t<div class=\"w-form-row-label\">\r\n\t\t\t<span>Division Interest<\/span>\r\n\t\t<\/div>\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<select aria-label=\"Division Interest\" name=\"us_form_1_select_1\">\r\n\t\t\t<option value=\"Military\">Military<\/option><option value=\"Law Enforcement\">Law Enforcement<\/option><option value=\"Commercial\">Commercial<\/option>\t\t<\/select>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Select an option<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea has_label\">\r\n\t\t\t<div class=\"w-form-row-label\">\r\n\t\t\t<span>Questions or Comments<\/span>\r\n\t\t<\/div>\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Questions or Comments\" name=\"us_form_1_textarea_1\" placeholder><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"1\" \/>\r\n<div class=\"w-form-row for_submit  align_none\">\r\n\t<button class=\"w-btn  us-btn-style_1\" aria-label=\"Submit\" type=\"submit\">\r\n\t\t<span class=\"g-preloader type_1\"><\/span>\r\n\t\t\t\t<span class=\"w-btn-label\">Submit<\/span>\r\n\t\t\t<\/button>\r\n\t<\/div>\r\n<\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/lasershot.com\\\/dev\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Fill out this field&quot;,&quot;err_size&quot;:&quot;File size cannot exceed %s MB&quot;,&quot;err_extension&quot;:&quot;%s file type is not allowed&quot;}}'><\/div><\/form><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_eac59c77 height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>FAQs<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><strong>GENERAL<\/strong><\/h5>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"o5b4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o5b4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What do I do if my gun is double firing during a simulation?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o5b4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>The reason your gun is double firing is because of a change in environmental light. You will need to recalibrate the camera with the environment in which you will be using the Laser Shot System.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y6ea\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y6ea\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What do I do if my product is damaged during shipping?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y6ea\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>Call our customer service department immediately with a detailed description of the damage that occurred. You will be issued a Return Merchandise Authorization number to apply on to the outside of the box and we will have it shipped back to our corporate office to be examined.\u00a0 The product will be call tagged if within 30 days of the shipping date.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n872\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n872\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Minimum Requirements (Live-Fire System)<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n872\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td><strong>Camera:<\/strong><\/td>\n<td>LVF, Phoenix<\/td>\n<\/tr>\n<tr>\n<td><strong>Power Supply:<\/strong><\/td>\n<td>Appropriate supply for camera (do not use an unapproved power supply)<\/td>\n<\/tr>\n<tr>\n<td><strong>USB:<\/strong><\/td>\n<td>Standard (LFV), mini-USB (Pheonix)<\/td>\n<\/tr>\n<tr>\n<td><strong>Projector:<\/strong><\/td>\n<td>A minimum of 2000 ANSI lumens<\/td>\n<\/tr>\n<tr>\n<td><strong>LUCAS Key:<\/strong><\/td>\n<td>USB security key (only ONE LUCAS key is needed per Laser Shot System)<\/td>\n<\/tr>\n<tr>\n<td><strong>Projector Screen:<\/strong><\/td>\n<td>Viewing area of no larger than 7.5&#8242; x 10&#8242;<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><strong>Ammunition:<\/strong><\/td>\n<td>Full metal jacket ball ammunition is recommended for the best performance of the system<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v9ed\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v9ed\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Minimum Requirements (Laser System)<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v9ed\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td><strong>Camera:<\/strong><\/td>\n<td>Falcon, Hawk, Eagle<\/td>\n<\/tr>\n<tr>\n<td><strong>Lens:<\/strong><\/td>\n<td>Standard is 2.3mm lens<\/td>\n<\/tr>\n<tr>\n<td><strong>USB:<\/strong><\/td>\n<td>Standard (Hawk, Eagle), mini-USB (Falcon)<\/td>\n<\/tr>\n<tr>\n<td><strong>Projector:<\/strong><\/td>\n<td>A minimum of 2000 ANSI Lumens<\/td>\n<\/tr>\n<tr>\n<td><strong>LUCAS key:<\/strong><\/td>\n<td>USB security key (only ONE LUCAS key is needed per Laser Shot System)<\/td>\n<\/tr>\n<tr>\n<td><strong>Projector Screen:<\/strong><\/td>\n<td>Viewing area of no larger than 7.5&#8242; x 10&#8242;<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><strong>Laser Guns:<\/strong><\/td>\n<td>laser guns from Laser Shot with the designation of shooter 1-4 or Visible Red laser gun<\/td>\n<\/tr>\n<tr>\n<td><strong>* IR Filter:<\/strong><\/td>\n<td>* IF IR laser guns are used<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"gb29\"><button class=\"w-tabs-section-header\" aria-controls=\"content-gb29\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the ideal distance to setup my projector and camera?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-gb29\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-element elementor-element-e43aee2 e-con-full e-flex e-con e-parent e-lazyloaded\" data-id=\"e43aee2\" data-element_type=\"container\">\n<div class=\"elementor-element elementor-element-6ee243b e-con-full e-flex e-con e-child\" data-id=\"6ee243b\" data-element_type=\"container\">\n<div class=\"elementor-element elementor-element-9ca46e4 elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_content_accordion\" data-id=\"9ca46e4\" data-element_type=\"widget\" data-widget_type=\"ucaddon_content_accordion.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"uc_content_accordion_elementor_9ca46e4\" class=\"uc_material_accordion \" data-name=\"\" data-scroll=\"off\" data-offset=\"0\" data-closeothers=\"true\" data-set-hash=\"false\">\n<div class=\"uc_container uc-items-wrapper\">\n<div id=\"#ue-tab5\" class=\"uc_ac_box elementor-repeater-item-27553d5 uc-item-active\">\n<div class=\"uc_content\">\n<div class=\"ue-item-text\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-is-the-ideal-distance-to-setup-my-projector-and-camera\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-is-the-ideal-distance-to-setup-my-projector-and-camera\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>The best optimal distance for our system is anywhere from 18in (SIMrange) to 12ft for the projector and camera.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sc1e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sc1e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Everything is connected correctly but I don&#8217;t see a projected image.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sc1e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ol>\n<li>On the projector there is a button that says &#8216;input&#8217;. This is so you can connect other media devices to the projector. Sometimes this button can get pressed on accident and effect the projected image.<\/li>\n<li>Cycle through the different options until &#8216;Detecting&#8230;.RGB 1 or Computer 1&#8217; comes across.<\/li>\n<\/ol>\n<p>Note: The VGA connector should be plugged into the back of the projector where is says &#8216;RGB 1 or Computer 1&#8217;.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><strong>HARDWARE<\/strong><\/h5>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"f692\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f692\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can a DLP projector be used with the system?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f692\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>Some of our systems can be used with a DLP projector; however, the settings may need to be adjusted to lessen the brightness.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d792\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d792\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What do I do if my gun is double firing during a simulation?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d792\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>The reason your gun is double firing is because of a change in environmental light. You will need to recalibrate the camera with the environment in which you will be using the Laser Shot System.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m876\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m876\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">My projector is alerting me that the air filter needs to be cleaned. What do I need to do?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m876\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ol>\n<li>Remove the air filter from the projector. Clean the air filter of any dust and particles and replace the air filter into the projector.<\/li>\n<li>You must reset the filter timer on your projector. You can reset the timer from the projector menu accessed from the buttons on top of your projector. Navigate to Filter Timer<\/li>\n<li>Hold down the right cursor key on the top of your projector for approximately 5 seconds. Select Reset and your time will reset itself to 0 hours.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j935\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j935\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">When calibrating my camera I get a light calibration error.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j935\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>This usually means that there is too much ambient lighting in the area the system is setup in. In order to fix this please do your best to eliminate all unnecessary lighting and above all no sunlight. Sunlight makes it almost impossible to calibrate the camera and use the system.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ta74\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ta74\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the ideal distance to setup my projector and camera?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ta74\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-element elementor-element-e43aee2 e-con-full e-flex e-con e-parent e-lazyloaded\" data-id=\"e43aee2\" data-element_type=\"container\">\n<div class=\"elementor-element elementor-element-6ee243b e-con-full e-flex e-con e-child\" data-id=\"6ee243b\" data-element_type=\"container\">\n<div class=\"elementor-element elementor-element-9ca46e4 elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_content_accordion\" data-id=\"9ca46e4\" data-element_type=\"widget\" data-widget_type=\"ucaddon_content_accordion.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"uc_content_accordion_elementor_9ca46e4\" class=\"uc_material_accordion \" data-name=\"\" data-scroll=\"off\" data-offset=\"0\" data-closeothers=\"true\" data-set-hash=\"false\">\n<div class=\"uc_container uc-items-wrapper\">\n<div id=\"#ue-tab5\" class=\"uc_ac_box elementor-repeater-item-27553d5 uc-item-active\">\n<div class=\"uc_content\">\n<div class=\"ue-item-text\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-is-the-ideal-distance-to-setup-my-projector-and-camera\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-is-the-ideal-distance-to-setup-my-projector-and-camera\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>The best optimal distance for our system is anywhere from 18in (SIMrange) to 12ft for the projector and camera.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><strong>SOFTWARE<\/strong><\/h5>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"e36f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e36f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">My programs will not load. What do I need to do?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e36f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<div class=\"accordion-group panel rl_sliders-group nn_sliders-group active\">\n<div id=\"what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" class=\"accordion-body rl_sliders-body nn_sliders-body collapse in\" role=\"region\" aria-labelledby=\"slider-what-do-i-do-if-my-gun-is-double-firing-during-a-simulation\" aria-hidden=\"false\" aria-expanded=\"true\">\n<div class=\"accordion-inner panel-body\">\n<p>Make sure that all of your drivers are current on the computer. If you are still having problems, contact our tech support department.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>DEVICE ISSUE<\/h2>\n<h6>We proved Remote Support<\/h6>\n<p>Get in contact with our Customer Service Rep for trouble shooting.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1\" target=\"_blank\" href=\"https:\/\/lstechsupport.screenconnect.com\/\" rel=\"noopener\"><span class=\"w-btn-label\">Remote Support<\/span><\/a><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>HUBSPOT FORM<\/p>\n<\/div><\/div><div class=\"w-html\"><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-na2.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"3339122\",\n    formId: \"51850948-f934-4d49-8f9a-6dd31e254a2e\",\n    region: \"na2\"\n  });\n<\/script><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"CONTACT US Laser Shot is\u00a0a global leader and has remained committed to developing the most realistic and practical firearms simulators, crew training simulators, and live fire facilities available to the government and public. Laser Shot offers progressive training solutions for all skill levels while focusing on the core principle of \u201ctrain as you fight\u201d and...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":40,"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":2553,"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/pages\/19\/revisions\/2553"}],"wp:attachment":[{"href":"https:\/\/lasershot.com\/dev\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}